Juliantari, N. P. W., Suardhika, I. N., & Kusuma, I. E. T. (2018). The Determinant of Customer Satisfaction that Gives the Effect of Word of Mouth in PT. BPR Krisna Yuna Dana,Gianyar Bali. International Journal of Contemporary Research and Review, 9(02), 20519–20532. https://doi.org/10.15520/ijcrr/2018/9/02/437