ATMAJA, N. P. C. D.; UTAMI, N. M. S. Servqual Gap and Comparative Analysis of Service Quality Perception: Determination Framework and Critical Factors for Submission of Service Quality in the Public Health Center (Puskesmas) in Sukawati District, Gianyar Region, Bali - Indonesia. International Journal of Contemporary Research and Review, [S. l.], v. 9, n. 11, p. 21127–21137, 2018. DOI: 10.15520/ijcrr.v9i11.621. Disponível em: https://ijcrr.info/index.php/ijcrr/article/view/621. Acesso em: 22 dec. 2024.