[1]
“Effect of Service Quality on Customer Satisfaction, Customer Delight and Customer Loyalty (Study on LPD Desa Adat Sembung and LPD Desa Adat Seseh)”, Int J Cont Res Rev, vol. 9, no. 03, pp. 20660–20668, Mar. 2018, doi: 10.15520/ijcrr/2018/9/03/483.