The Influence of Training, Leadership and Competency to Employee Performance with Employee Morale as Moderation Variables (Study on Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Denpasar)

Abstract

This study aims to test and explain empirically the influence of training, leadership, and competence on employee performance at Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Denpasar. In addition, this study will also examine and explain the role of moderation of morale on the impact of training, leadership, and competence on employee performance.

This research is an explanative research that explains the influence of variables studied by cross-sectional. Quantitative approach is used as the main method of analysis to explain the results of research with data collection methods using questionnaires. The population in this study is all civil servants working at Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Denpasar, amounting to 140 people (not including Head of Service). While the sample research employed as many as 83 employees using the method of purposive sampling. All distributed questionnaires are feasible (valid and reliable) to be analyzed using Partial Least Square (PLS) with SmartPLS 3.0 software.

The results showed that the training followed by employees does not necessarily directly affect the performance of employees Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Denpasar. Another case of leadership and competence are able to predict positively the performance of employees. Information from other research results, morale is able to moderate positively on the effect of training on employee performance at Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Denpasar. These results provide meaning that employee morale perceived by Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Denpasar in the implementation of the work was able to strengthen the implementation of training activities that will be able to improve the performance of the work. Nevertheless, the spirit of work is not able to moderate on the influence of leadership and competence on the performance of employees at Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Denpasar. However, leadership and competence are positive predictors of employee performance.