Vol. 12 No. 06 (2021)

Management and Economics

• Management and Economics

  Effect on Quality of Service and Quality of Products towards Customer Loyalty with Mediation of Customer Satisfaction (Study at PT. Bank Pembangunan Daerah Bali, Singaraja Branch Office)

  Niken Ayu Adidti, Anak Agung Putu Agung, I Wayan Sujana →

  The existence of Bank is needed, one way to maintain the existence of Bank is their customer loyalty. Customer loyalty is a key word in order to keep the bank in existence in its business, (Kasmir, 2011: 54). The delivery of…

  Published: 15 June 2021 20390?20398

  • PDF
  • XML
  • HTML
  • ePub
• Management and Economics

  The Role of Organizational Climate and Leadership in Determining Job Satisfaction and Its Influence on Employee Performance (Study on the Secretariat of DPRD Denpasar City)

  Ni Nyoman Suwarni, I Ketut Setia Sapta, Ngh Suardika →

  More specifically, the purpose of the study is to determine and examine the effect of organizational climate on employee job satisfaction at the  Secretariat of the DPRD of Denpasar City, to determine and test the influence of…

  Published: 15 June 2021 20399?20408

  • PDF
  • XML
  • HTML
  • ePub
• Management and Economics

  The Effect of Education and Job Training on Employee Performance with Motivation and Work Ability as Intervening Variables at The Airport Personnel of PT. JAS International Airport Branch I Gusti Ngurah Rai Bali

  Ahmad Muhtadi, I Wayan Sujana, I Wayan Widnyana →

  This study aims to determine the effect of education and job training on employee performance at the airport personnel of PT. JAS International Airport Branch I Gusti Ngurah Rai Bali. The respondents of this study were employees…

  Published: 15 June 2021 20409?20419

  • PDF
  • XML
  • HTML
  • ePub